Reture & Refund Policy

If you are not completely satisfied with your purchase, please contact us within 48 hours. Our team will do everything possible to assist you. For quicker support and easy reference, we kindly request you record an unboxing video when opening your order. Your trust matters to us, and we’re here to make sure you always get the results you expect from Atomic Products.

Reports made beyond this window may not be eligible for investigation or resolution. We encourage you to inspect your order promptly upon receipt and reach out to us through our support channels for any discrepancies or issues.

What is your return policy?

We accept returns only if the product is damaged or incorrect. Returns must be initiated within 7 days of delivery.

How do I request a return?

Email us with your order details and product images if damaged. We will guide you through the return process.

When will I receive my refund?

Once the return is approved, the refund is processed within 5-7 business days via the original payment method.

Can I exchange my product?

Exchanges are allowed only in case of defective or incorrect products, with the unboxing video made when the product is delivered.

We offer refund/replacement only in the following cases:

1. Wrong product delivered
2. Expired product delivered
3. Damaged product delivered – Physical damage
4. Missing product

Return Process:

1. Step 1 – Raise a request within 2 days from the date of delivery along with an unboxing video through Email – atomicproductsindia@gmail.com or on WhatsApp at +919999946262 with pictures and unboxing video of the issue you are facing and your order ID.
2. Step 2 – Allow us 48 working hours to review your request.
3. Step 3 – On reviewing your request, we will send our courier partner to collect the product delivered to you.
4. Step 4 – After your product(s) is received, we will verify it and initiate the replacement or refund accordingly.